Sales and marketing news, data and thoughts for people who make things.

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Topic

Manufacturing websites and e-commerce

A manufacturer's website has one job: get a qualified buyer to a quote or an order in as few steps as possible. We read real capabilities pages, product data, dealer locators and distributor web stores to show what helps a buyer and what slows one down. Start with the job shop capabilities page, then e-commerce for manufacturers that sell through distributors.

Everything on website and e-commerce, newest first (13)

SEO and AI Search · Industry edition · Oct. 27

SEO for distributors: one bearing, four product pages, and what a catalog page needs to rank

We checked the same SKF bearing on Motion, Applied and MRO Supply, plus its closest sibling on Zoro. Every page carried 29 to 34 spec attributes from much the same data, but the pages differed on price, stock, cross-references and CAD.
Sales Process and Enablement · Industry edition · Oct. 26

Getting written into the spec: how to get specified by architects

For building products makers, many orders are decided before the bid, in a spec section you never see. To get specified by architects, make your spec, BIM and course content the easiest to find and edit; five manufacturers' specifier pages show what to copy first.
SEO and AI Search · Guide · Oct. 26

Manufacturing SEO: what the pages that rank actually have

We ran 12 real buyer searches across six industries on Oct. 26, 2026 and opened the manufacturer pages on page one. Most were thinner on specs than you would guess, and that gap is where a mid-size manufacturer can win.
SEO and AI Search · Playbook · Oct. 26

Which technical data sheets get cited in AI answers? We asked 30 spec questions to find out

On Oct. 26, 2026 we put 30 engineering spec questions to Google AI Mode and Perplexity and logged the sources they linked. The pages that got cited stated the number in plain text, and they did not have to sit on the manufacturer's own site. One day's run, two engines, with the full log.
Website and E-commerce · Industry edition · Oct. 26

B2B e-commerce for distributors: PIM, ERP and punchout before the storefront

Census data for 2022, the latest year with product-line detail, shows 28.6% of distributor sales arriving electronically. We checked five distributor websites on Oct. 26, 2026 to see what separates a web store that takes orders from one that only shows a catalog.
Website and E-commerce · Playbook · Oct. 26

E-commerce for manufacturers without starting a war with your distributors

Sell online what your channel does not want, send everything else to a distributor, and put the rules in writing. Six channel-led manufacturers show how they split it, as of Oct. 26, 2026.
Customer and Aftermarket · Playbook · Oct. 26

Aftermarket sales for parts and service: your installed base is your cheapest pipeline

We read the parts, service and upgrade pages of ten machinery and equipment makers. Four state a parts shipping speed or stock count, one prices its service plan and none lets a visitor look up parts by serial number. Those gaps are where an aftermarket sales plan starts.
Hiring and Employer Brand · Guide · Oct. 26

Employer brand for manufacturers: the careers page and a Manufacturing Day 2027 plan

Manufacturing recruitment starts on the careers page, and only one of the eight manufacturer pages we scored stated pay. What a machinist or production candidate wants to see, what to fix first, and a Manufacturing Day plan that starts in the spring.
AI in the Commercial Team · Guide · Oct. 26

Are manufacturers blocking AI crawlers? We read the robots.txt files of 113 manufacturers and distributors

Of the 105 manufacturer and distributor robots.txt files we could read on Oct. 26, 2026, six block any AI crawler and none block the bots that put a site into ChatGPT, Claude or Perplexity answers. Let the search bots in, decide on training on purpose, and check your CDN.
Content and Video · News and analysis · Oct. 26

New robot safety standards: what automation marketers need to change in their copy

The revised ISO 10218 and ANSI/A3 R15.06 treat "collaborative" as a property of the application. We read 10 robot and cell product pages and sorted their safety wording into patterns that hold up and patterns that need a condition.
Website and E-commerce · Playbook · Oct. 26

The job shop capabilities page and capabilities statement buyers actually read

A capabilities page should give a buyer your envelopes, tolerances, certifications and volume range in two minutes; we read seven 2026 Top Shops' pages to see which do. The one-page capabilities statement a prime asks for follows a federal format, with the UEI in place of DUNS.
SEO and AI Search · Industry edition · Oct. 26

What OEM buyers search when they need a CNC machine shop

The biggest machining searches belong to Xometry, Protolabs and the map pack. We pulled the keyword numbers and checked page one for three city searches on Oct. 26, 2026 to find the searches a mid-size job shop can actually win.
SEO and AI Search · Industry edition · Oct. 26

Injection molding cost: what buyers search before they pick a molder, and whether to publish your pricing

Four cost searches add up to about 1,080 a month in the US, and half the molders we reviewed publish no dollar figures. Molders should post tooling ranges and cost drivers in their own numbers, and keep piece price in the quote. We checked eight molders and two marketplaces on Oct. 26, 2026.